Welcome to the Lakeland Luxe Clean Help Center!
Here you’ll find quick answers to the most common questions about our bedding products, shipping, returns, and more.

🛍️ Ordering & Products

Q1: What kind of products do you sell?
We offer a wide range of premium bedding essentials, including sheet sets, duvet covers, comforters, pillows, blankets, pillow cases, mattress pads, and sleep masks — all designed for ultimate comfort and style.

Q2: Are your products hypoallergenic?
Yes. Most of our bedding items are made with hypoallergenic materials that are safe for sensitive skin and help prevent dust mites and allergens.

Q3: What sizes are available?
Our bedding comes in all standard U.S. sizes — Twin, Full, Queen, King, and California King. You can find exact dimensions in each product’s description.

Q4: How should I care for my bedding?
We recommend machine washing with mild detergent in cold or warm water and tumble drying on low. Avoid bleach or fabric softeners to preserve softness and color.

🚚 Shipping & Delivery

Q5: Do you offer free shipping?
Yes! We provide free shipping on all orders within the United States — no minimum required.

Q6: How long will delivery take?

• Express Shipping: 1–2 business days

• Standard Shipping: 3–5 business days
  Delivery times may vary depending on your location and order volume.

Q7: Do you ship internationally?
Currently, we only ship within the United States, but we plan to expand international shipping soon.

Q8: How can I track my order?
Once your order ships, you’ll receive a tracking email with a link to monitor your package’s progress.

💳 Payments & Pricing

Q9: What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.

Q10: Is my payment information secure?
Absolutely. All transactions are encrypted using SSL technology, and your payment details are processed securely through trusted third-party gateways.

Q11: Do prices include taxes?
All prices are displayed in U.S. Dollars (USD). Applicable sales tax is calculated automatically at checkout based on your shipping address.

🔁 Returns & Refunds

Q12: What is your return policy?
We offer a 30-day return and refund policy from the date of delivery. Items must be unused, unwashed, and in their original packaging to qualify.

Q13: How do I start a return?
Email support@lakelandluxeclean.com or call +1 (352) 668-9894 within 30 days of receiving your order. Our team will provide instructions and a return address.

Q14: How long does it take to get a refund?
Refunds are processed within 5–7 business days after we receive and inspect your returned item.

Q15: What if my item arrives damaged or incorrect?
Please contact us within 48 hours of delivery. We’ll replace the item or issue a full refund at no extra cost.

💤 Other Questions

Q16: Do you offer discounts or promotions?
Yes! We occasionally run special promotions and seasonal discounts. Join our email list to be the first to know about new offers.

Q17: Can I cancel or change my order?
If your order hasn’t shipped yet, contact us immediately at support@lakelandluxeclean.com. Once shipped, orders can no longer be modified or canceled.

Q18: How can I contact your support team?
You can reach us anytime through:
📧 support@lakelandluxeclean.com
📞 +1 (352) 668-9894

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday: 10:00 AM – 4:00 PM EST
Sunday: Closed

💤 Lakeland Luxe Clean — Where Comfort Meets Care.
We’re always happy to help you sleep better and shop with confidence.